FAQs

 

How long will shipping take?

This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Orders are sent from our New Jersey warehouse via USPS, FedEx, UPS, or DHL for international customers depending on speed and efficiency of delivery. Product will be shipped within 48 business hours. Please allow between 5-7 days for standard delivery. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!

How does the money back guarantee work?

Simply return your product and we'll give you a refund for 30 days.

How long should I use the Vita Feet Relieve each day?

We recommend using the device for 15 minutes once or twice a day. Most users start feeling noticeable relief within the first week of consistent use.

Can I use Vita Feet Relieve on either foot?

Yes — the device is designed to fit either foot. For best results, many customers order two units to treat both feet at the same time.

Is it safe for people with diabetes or neuropathy?

Vita Feet Relieve was designed with nerve pain in mind, including conditions like diabetic neuropathy. However, we always recommend consulting your healthcare provider before starting any new treatment.

Does the heat get too hot?

No — the built-in heat function is gentle and adjustable. It’s designed to soothe without overheating, making it safe for sensitive feet.

How soon until I feel the results?

Many users feel relief within the first few sessions, especially from burning or tingling. More noticeable improvements to sensation and mobility often occur with consistent daily use over 2–4 weeks.

Can I wear it while walking or standing?

No — the Vita Feet Relieve is designed for use while seated or lying down. It’s a therapeutic device, not a wearable brace for active movement.